This Privacy Policy explains how Sentinel Arc ("we", "us", "our") collects, uses, and protects information when you use our Discord security automation platform. This template is provided for UK audiences and should be reviewed by legal counsel before use.

Who we are

Sentinel Arc is the controller for personal data processed through our services. If you have any questions about this policy or your rights, contact us using the details at the end of this page.

Information we collect

• Account data: email address, billing contact, and organization details.
• Server data: Discord server identifiers, roles, channels, and configuration settings.
• Security telemetry: audit logs, moderation events, alerts, and threat signals.
• Technical data: IP address, device information, and usage analytics.

How we use data

• Provide and maintain security automation and moderation tools.
• Detect, prevent, and respond to abuse, raids, and malicious behavior.
• Improve detection models, reliability, and performance.
• Support billing, account administration, and customer support.

Legal bases (UK GDPR)

• Performance of a contract to deliver the services you request.
• Legitimate interests to protect communities and prevent abuse.
• Legal obligations related to security and fraud prevention.
• Consent for optional marketing communications.

Sharing and disclosure

We do not sell personal data. We may share data with trusted service providers who help us operate the service (hosting, monitoring, support), and with authorities where required by law.

International transfers

If data is transferred outside the UK, we use appropriate safeguards such as the UK International Data Transfer Agreement or approved standard contractual clauses.

Retention

We retain data only as long as needed to provide the service, comply with legal obligations, and enforce our agreements. Security logs may be retained for audit and incident response purposes.

Your rights (UK)

• Access, correction, and deletion of your personal data.
• Restriction or objection to certain processing.
• Data portability where applicable.
• Withdraw consent at any time for marketing communications.

Security

We implement technical and organizational safeguards including access controls, encryption, and monitoring to protect data from unauthorized access.

Contact

For privacy requests or questions, contact: privacy@sentinelarc.example